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Okayti Tea Frequently Asked Questions(FAQ)
All of our teas come from Okayti, a 100% organic and single estate tea garden perched in the beautiful hills of Mirik, Darjeeling. We dispatch from our garden making sure that our customers get the best Darjeeling Single Estate Organic teas.
We are the producer of the leaves which are processed in the factory within the premises of Okatyi tea estate and we indulge in purely organic practices in our estate. From manure to pesticides, everything is organically processed from natural elements such as neem leaves, flowers, etc. Most significantly, Okayti is perched in a location that receives the right amount of sunlight and rain, these factors contribute to making our tea exceptionally distinct and inarguably the best Darjeeling single estate tea.
Firstly, we try to dispatch teas as soon as they are ready. Secondly, we store our teas in food-grade foil packaging within a moisture-free environment, tightly tucked in airtight containers and away from heat.
If kept in an ideal condition, our teas can last for 2 years and more. All it needs to be is away from heat, strong aromas and in an airtight container.
Teas are delicate and it loses their essential characters in a longer travel time. We are the producers, manufacturer, and distributors of our teas, there are no middlemen involved which makes it possible to dispatch fresh teas directly from the garden to our customers. In other words, ours are the freshest of teas you will ever get to taste.
If kept in an ideal condition, our teas can last for 2 years and more. All it needs to be is away from heat, strong aromas and in an airtight container.
We make the best Darjeeling single estate organic teas that include orthodox style black teas, green teas, white teas, white peony, bai-mu-dan, yellow tea and perfectly aged oolong teas.
Domestic shipping for orders above INR 500 is free and international shipping charges will vary as per the content of the order and the destination country.
If we have processed your order already you can cancel it by reaching us at care@okayti.com
When you are logged in and you add products to the shopping cart, you have the ability to send offer requests to us using the shopping cart. You just need to add the products and quantities you are interested in and click “offer request”. We will send you an offer. Please note that this feature should only be used for bulk quantity price requests.
We will send you the tracking code of the shipment as soon as the parcel has been dispatched.
Go to the accounts page and click “create a new account”, then just fill in all the needed information and click “create”. After submitting the form, your account will be confirmed and you will be notified.
You can easily change all your information on your account. Go to the login page and log in, then click “my account” and “edit”. Here you can change all your contact information.
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